Food and Beverage Team Lead
4 weeks ago
About the Role:
We are seeking a skilled Food and Beverage Supervisor to join our team at Accor. As a key member of our hospitality team, you will be responsible for leading our team to deliver exceptional food and beverage experiences for our guests.
Key Responsibilities:
- Supervise the team on duty to ensure they complete all duties and tasks, and provide exceptional guest service.
- Assist the manager in all areas of the Food and Beverage Department, including menu planning, inventory management, and staff training.
- Provide excellent customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
- Ensure that all food and beverage outlets are maintained to a high standard of cleanliness and hygiene.
- Monitor and control inventory levels, minimizing waste and optimizing stock levels.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless service delivery and high-quality guest experiences.
Requirements:
- Previous experience in a similar role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
- Ability to work effectively under pressure, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and advancement within the company.
- A dynamic and supportive work environment.
- Access to training and development programs to enhance your skills and knowledge.
- A fun and inclusive team culture.
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