Customer Service Representative

2 weeks ago


Lutterworth, Leicestershire, United Kingdom Avantor Full time
About the Role

Avantor is seeking a dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for managing internal account relationships with our key customers, resolving customer inquiries, and providing exceptional customer service.

Key Responsibilities
  • Manage internal account relationships with key customers to ensure timely and effective resolution of customer inquiries.
  • Provide exceptional customer service through proactive communication, issue resolution, and follow-up.
  • Collaborate with the sales team to address customer concerns and pricing issues.
  • Identify opportunities for process improvements and make recommendations to enhance customer experience.
  • Meet performance metrics such as schedule adherence, productivity, and quality standards.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Strong problem-solving skills and attention to detail.
  • Experience in customer relationship management and customer service.
  • Proficient in Microsoft Word and Excel.
  • Ability to work collaboratively with cross-functional teams.
What We Offer

Avantor offers a dynamic and inclusive work environment, opportunities for career growth and development, and a competitive compensation package.

Why Avantor?

At Avantor, we are committed to helping our employees achieve their career goals and make a meaningful impact in the lives of our customers. We offer a diverse and inclusive work environment, opportunities for career growth and development, and a competitive compensation package.



  • Lutterworth, Leicestershire, United Kingdom Avantor Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at Avantor, you will be responsible for delivering exceptional customer service and support to our key customers. Your primary focus will be on internal account management, ensuring timely and effective resolution of customer queries and...


  • Lutterworth, Leicestershire, United Kingdom Marmion Full time

    We are seeking a highly skilled and professional individual to join Marmion as a Customer Service Assistant. This role is based in a dynamic office environment where you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide a first-class customer experience, ensuring that all interactions are...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    About the RoleWe are seeking a highly motivated and driven individual to join our North Region team as a Customer Sales Support. This exciting new role will involve working closely with our Account Directors to support our biggest reseller partners.Key ResponsibilitiesProvide exceptional customer service and support to our reseller partnersWork...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    About the RoleWe are seeking a highly motivated and driven individual to join our North Region team as a Customer Sales Support. This exciting new role will involve working closely with our Account Directors to support our biggest reseller partners.Key ResponsibilitiesProvide exceptional customer service and support to our reseller partnersWork...


  • Lutterworth, Leicestershire, United Kingdom Marmion Full time

    We are seeking a highly skilled and professional individual to join Marmion as a Customer Service Assistant. This role is based in a dynamic office environment where you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide a first-class customer experience, ensuring that all interactions are...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    EVO Group is seeking a Customer Sales Support professional to join our North Region team. This role offers a unique opportunity to work closely with Account Directors and support our largest reseller partners. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to drive business growth. Key...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    EVO Group is seeking a Customer Sales Support professional to join our North Region team. This role offers a unique opportunity to work closely with Account Directors and support our largest reseller partners. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to drive business growth. Key...


  • Lutterworth, Leicestershire, United Kingdom Logistic People Full time

    Customer Service Operative WantedWe are seeking a highly skilled and motivated Customer Service Operative to join our team at Logistics People.Key Responsibilities:Record and communicate delivery incidents in a timely and professional manner.Ensure customer and client queries are handled efficiently and effectively.Accurately record and communicate...


  • Lutterworth, Leicestershire, United Kingdom Logistic People Full time

    Customer Service Operative WantedWe are seeking a highly skilled and motivated Customer Service Operative to join our team at Logistics People.Key Responsibilities:Record and communicate delivery incidents in a timely and professional manner.Ensure customer and client queries are handled efficiently and effectively.Accurately record and communicate...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    Job OpportunityVOW Wholesale is seeking a Customer Sales Support professional to join our North Region team. This role will involve working closely with Account Directors to support our largest reseller partners. We are looking for a driven and enthusiastic individual to contribute to the success of our sales team.VOW is a leading provider of wholesale...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    Job OpportunityVOW Wholesale is seeking a Customer Sales Support professional to join our North Region team. This role will involve working closely with Account Directors to support our largest reseller partners. We are looking for a driven and enthusiastic individual to contribute to the success of our sales team.VOW is a leading provider of wholesale...


  • Lutterworth, Leicestershire, United Kingdom Interaction - Leicester Full time

    Job Summary:We are seeking a highly motivated and organized Customer Support Administrator to join our team at Interaction - Leicester. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Issue documents to customers prior to delivery of...


  • Lutterworth, Leicestershire, United Kingdom Interaction - Leicester Full time

    Job Summary:We are seeking a highly motivated and organized Customer Support Administrator to join our team at Interaction - Leicester. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Issue documents to customers prior to delivery of...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    Job OpportunityVOW Wholesale is seeking a Customer Sales Support professional to join our North Region team. This role will involve working closely with Account Directors to support our largest reseller partners. We are looking for a driven and enthusiastic individual to contribute to our team's success.VOW is a leading company in the industry, and this role...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    Job OpportunityVOW Wholesale is seeking a Customer Sales Support professional to join our North Region team. This role will involve working closely with Account Directors to support our largest reseller partners. We are looking for a driven and enthusiastic individual to contribute to our team's success.VOW is a leading company in the industry, and this role...


  • Lutterworth, Leicestershire, United Kingdom Avantor Full time

    Job OpportunityAvantor is seeking a dedicated Customer Service Representative to manage internal account relationships and provide exceptional customer service.Key ResponsibilitiesManage customer service inquiries and resolve issues in a timely mannerAdvise customers on lead times and provide regular updatesCollaborate with internal teams to ensure seamless...


  • Lutterworth, Leicestershire, United Kingdom Avantor Full time

    Job OpportunityAvantor is seeking a dedicated Customer Service Representative to manage internal account relationships and provide exceptional customer service.Key ResponsibilitiesManage customer service inquiries and resolve issues in a timely mannerAdvise customers on lead times and provide regular updatesCollaborate with internal teams to ensure seamless...


  • Lutterworth, Leicestershire, United Kingdom Entain Full time

    Deliver Exceptional Customer Service in Our Retail Betting ShopsWe are seeking a highly motivated and customer-focused Retail Customer Service Manager to join our team at Entain. As a key member of our shop team, you will be responsible for delivering outstanding customer service, building strong relationships with our customers, and driving sales growth.Key...


  • Lutterworth, Leicestershire, United Kingdom Entain Full time

    Deliver Exceptional Customer Service in Our Retail Betting ShopsWe are seeking a highly motivated and customer-focused Retail Customer Service Manager to join our team at Entain. As a key member of our shop team, you will be responsible for delivering outstanding customer service, building strong relationships with our customers, and driving sales growth.Key...


  • Lutterworth, Leicestershire, United Kingdom EVO Group Full time

    Job OpportunityVOW Wholesale is seeking a Customer Sales Support professional to join our North Region team. This role will involve working closely with Account Directors to support our largest reseller partners. We are looking for a driven and enthusiastic individual to contribute to our team's success.VOW is a leading company in the industry, and this role...