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Food and Beverage Service Associate

2 months ago

Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full time
Food and Beverage/Room Attendant

Located in the picturesque Lake Tekapo, we are seeking a motivated and enthusiastic individual to join our Food and Beverage Team as a Food and Beverage/Room Attendant. This is a full-time and permanent position offering 30 guaranteed hours per week, with an hourly pay rate between $24-$25.

Key Responsibilities:
  • Deliver exceptional service to guests by providing friendly, knowledgeable, and passionate service at all times.
  • Ensure smooth and efficient food and beverage service, anticipating guest needs before being asked.
  • Process all charges associated with the service of food and beverage on the cashiering system and report any discrepancies.
  • Maintain strong product knowledge of menu items, ingredients, preparation methods, and presentation.
  • Be comprehensively trained on guest service and care standards.
  • Work in a fast-paced environment, multitasking and ensuring high cleanliness and productivity standards.
  • Maintain and follow health, safety, and security procedures at all times.
  • Presentation and personal grooming are essential.
Requirements:
  • Previous experience in a similar role is advantageous, but not essential, as full training will be provided.
  • Passion and enthusiasm for work in the hospitality and food industry.
  • Ability to work across a varied roster, including mornings, evenings, weekends, and public holidays.