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Customer Service Representative

2 months ago


Morden, Greater London, United Kingdom Suez Full time
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at SUEZ. As a key member of our Regional Customer Hub, you will be responsible for providing exceptional customer service to our existing client base, as well as onboarding new customers.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues
  • Collaborate with internal teams to ensure seamless customer experience
  • Develop and maintain positive relationships with customers to drive loyalty and retention
  • Conduct regular account reviews to identify opportunities for growth and improvement

Requirements:

  • Proven experience in customer-facing roles, with a strong focus on customer service and relationship-building
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • Strong analytical and problem-solving skills, with a focus on driving customer satisfaction and loyalty

About SUEZ

SUEZ is a leading provider of environmental solutions, dedicated to preserving and restoring the natural capital of our planet. We are passionate about creating a better future for all, and we are seeking like-minded individuals to join our team.