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Mobile Device Management Specialist

2 months ago

London, Greater London, United Kingdom Aquent Full time
Job Description

Job Title: Mobile Device Management Specialist

Company Overview: Aquent is a leading staffing agency that specializes in providing top talent to the world's most innovative companies.

Job Summary: We are seeking a highly skilled Mobile Device Management Specialist to join our team. As a Mobile Device Management Specialist, you will be responsible for managing corporate mobility orders and providing exceptional support to our clients.

Key Responsibilities:

  • Manage Corporate Mobility Orders: You will be responsible for managing corporate mobility orders, including processing requests, tracking orders, and resolving issues.
  • Provide Exceptional Support: You will provide exceptional support to our clients, including answering questions, resolving issues, and providing training and guidance.
  • Collaborate with Tech Operations: You will work closely with our Tech Operations team to ensure seamless delivery of services.
  • Communicate with Vendors: You will communicate with vendors to obtain the latest lead times and update purchase orders with new dates and information about delays.
  • Analyze and Resolve Issues: You will analyze and resolve issues promptly and make necessary changes if problems persist.

Requirements:

  • Excellent Communication Skills: You will have excellent communication skills, both written and verbal.
  • Technical Skills: You will have strong technical skills, including proficiency in handling mobile device orders and maintaining accurate transaction records.
  • Experience Working with Global Carriers: You will have experience working with global mobile carriers in the US, Canada, LATAM, and EMEA to ensure timely delivery of employee requests.
  • Knowledge of Mobile Device Purchasing and Procurement Workflows: You will have strong knowledge of mobile device purchasing and procurement workflows.
  • Ability to Manage Multiple Tasks: You will have the ability to manage multiple tasks in a fast-paced, time-sensitive environment.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We offer opportunities for growth and professional development.
  • Collaborative Team Environment: We offer a collaborative team environment that values diversity and inclusion.