Technical Support Specialist
5 days ago
Technical Support Specialist
**Job Summary**
We are seeking a skilled Technical Support Specialist to join our team at Jumar Group. As a Technical Support Specialist, you will be the primary point of contact for customers with technical issues and questions.
**Key Responsibilities**
* Assist with hardware and software issues, providing timely and effective solutions to customers.
* Develop and deliver training programs to enhance customer knowledge and skills.
* Create and maintain help guides and documentation to support customers.
* Collaborate with cross-functional teams to identify and resolve technical issues.
**Requirements**
* Strong technical knowledge of Windows 10/11, iOS, Azure AD, InTune, and M365.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
**What We Offer**
* Opportunity to work with a central government client as a Technical Support Specialist.
* Collaborative and dynamic work environment.
* Professional development opportunities to enhance your skills and knowledge.
**About Jumar Group**
Jumar Group is a leading provider of IT services and solutions. We are committed to delivering high-quality services that meet the needs of our customers.
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