Head of Community Health Services

1 month ago


Carmarthen, Carmarthenshire, United Kingdom Hywel Dda University Health Board Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Engagement Team and support us in our ambitions for continuous engagement and community participation.

This is an exciting opportunity for an engagement professional who values the voices of our patients, staff, partners, and broader communities and has a passion for ensuring that we create opportunities for our population to participate in shaping the services that deliver health care in their area.

As Head of Engagement, you will be responsible for leading our Engagement Team to deliver on our long-term strategy, establishing yourself and the team as experts in engagement, providing advice and solutions to the wider organisation and with partners that we work alongside.

About Us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.

We provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales.

We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers.

Person Specification

We are looking for a candidate with:

  • Educated to Masters Level or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to public and patient engagement.
  • Evidence of higher or further education with the appropriate professional/management qualifications.
  • Expert knowledge of health and public practices, as well as a thorough understanding of local and national political networks and infrastructure.

Desirable qualifications include:

  • Certificate of Professional Development / Advanced Practitioner qualification in Consultation and Engagement.
  • Post Graduate Diploma (ILM 5 or 7) in Leadership and Management.
  • Experience of project management.
  • World cafe, planning for real, citizen jury and other facilitation methods.

We also require:

  • Ability to travel across the Health Board area.
  • Flexible approach to work and needs of the service.

Welsh language skills are desirable, with a minimum of Level 1.



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