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Dining Room Ambassador
2 months ago
We are seeking a highly skilled and dedicated individual to join our team as a Dining Room Ambassador at Balthazar, a renowned brasserie in the heart of Covent Garden's theatre district.
Key Responsibilities:- Guest Greeting and Service: Greet guests in a professional and friendly manner, ensuring a warm and welcoming atmosphere.
- Order Taking and Communication: Take and relay accurate food and beverage orders to the kitchen and bar, providing detailed information about menu items, specials, and wine selections.
- Team Collaboration: Collaborate with kitchen and bar staff to maintain a smooth workflow, ensuring seamless service delivery.
- Guest Inquiry and Resolution: Handle guest inquiries, concerns, and special requests with tact and professionalism, upholding the highest standards of cleanliness and hygiene in the dining area.
- Experience: Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment.
- Customer Service: Exceptional customer service and communication skills, with a passion for delivering an outstanding guest experience.
- Knowledge and Skills: Knowledge of fine dining etiquette and service standards, with the ability to multitask in a fast-paced environment.
- Generous Discounts: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Opportunities for Progression: Unrivalled opportunities for progression across the Group.
- Competitive Compensation: Paid overtime, 28 days holiday, increasing with length of service up to 5 extra days.
- Recognition and Rewards: Recommend a friend scheme with great bonuses per individual referral, exclusive access to our discounts, and reward programmes.
