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Residential Care Facility Manager
3 months ago
Salary: £22,500 per annum, plus excellent benefits
Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
About the RoleChurchill Estates Management Ltd is seeking a dedicated and skilled Lodge Supervisor for our retirement community. This role is perfect for individuals who thrive in a people-oriented environment and possess a strong background in administration and customer relations. As a Lodge Supervisor, you will play a crucial role in coordinating the daily operations of the development, ensuring a positive and enriching experience for our residents.
In this position, you will be responsible for overseeing property maintenance and delivering exceptional service to our residents. Acting as the primary point of contact on-site, you will foster a welcoming atmosphere and serve as a reliable resource for residents. Your responsibilities will include managing contractors, scheduling maintenance tasks, conducting health and safety inspections, and organizing engaging activities for residents.
Key Responsibilities- Manage the upkeep of the property and ensure a safe living environment.
- Provide outstanding customer service and support to residents.
- Coordinate maintenance schedules and liaise with service providers.
- Organize and facilitate community events and activities.
- Conduct regular health and safety checks to maintain compliance.
The ideal candidate will have experience in sectors such as retirement living, social housing, hospitality, or health and social care. A successful Lodge Supervisor is someone who enjoys working directly with residents and is committed to delivering high-quality customer service. Strong administrative skills and proficiency in Microsoft Office applications, including Excel and Outlook, are essential.
Your ability to connect with residents, combined with your organizational skills, will be key to creating a fulfilling living environment. You should possess a friendly demeanor, demonstrating empathy and understanding while also maintaining the authority to ensure safety and security within the development.
Why Join Us?At Churchill Estates Management Ltd, we are proud to manage over 220 developments across the country, providing services to thousands of retired individuals. Our commitment to excellence is reflected in our company values: Trust, Openness, Respect, Communication, and Honesty.
We offer a supportive work environment with opportunities for professional development, including:
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Thorough induction and ongoing training
Join our award-winning team and contribute to making a meaningful difference in the lives of our residents.
