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Restaurant Operations Manager

2 months ago

Tongue, Highland, United Kingdom Tongue Hotel Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tongue Hotel. As a key member of our Front of House operation, you will be responsible for delivering exceptional service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Oversee the day-to-day operations of our restaurant, ensuring seamless service delivery and guest satisfaction.
  • Lead and motivate a team of hospitality professionals to achieve excellence in service and quality.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with the management team to drive business growth and revenue.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
Requirements
  • Previous experience in a similar managerial role within the hospitality industry.
  • Strong leadership and communication skills, with the ability to inspire and motivate a team.
  • Exceptional interpersonal and problem-solving abilities, with a keen eye for detail.
  • A passion for hospitality and a commitment to delivering exceptional customer experiences.
  • Flexibility to work various shift patterns, including evenings and weekends.
What We Offer
  • A competitive salary of £13.50 per hour, dependent on experience, plus service charge and company benefits.
  • Opportunities for career advancement and professional development within the company.
  • A supportive and collaborative work environment, where your contributions are valued and recognized.
  • Discounts on accommodation, food, and beverages for you and your family and friends.
  • EyeMed vouchers and Cycle Scheme.
  • Employee discount platform providing savings at 130,000 retail and entertainment outlets.
  • Employee Assistance Programme and Refer a Friend incentive scheme.