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Medical Equipment Field Technician
2 months ago
Just Recruitment Group Ltd is collaborating with a leading manufacturer in the healthcare sector, seeking to appoint a Service Engineer to operate within the West Midlands region and its vicinity.
The primary objective of this position is to oversee the installation, commissioning, servicing, repair, and maintenance of a diverse range of medical equipment across various healthcare settings.
Key Responsibilities:
- Installation, commissioning, maintenance, and troubleshooting of both proprietary and third-party medical devices.
- Deliver user training to clients as necessary.
- Provide comprehensive feedback to clients regarding any concerns encountered during installation, maintenance, or troubleshooting activities.
To qualify for this rewarding opportunity, candidates must possess a background in field service or technical support roles, particularly within a capital equipment context.
A minimum qualification of HNC level or higher in electrical installation, engineering, maintenance, or a related technical field is essential. Electricians with experience in electrical testing and inspection are also encouraged to apply.
We welcome applicants from diverse equipment backgrounds, provided they exhibit exceptional customer service skills and maintain a confident, professional demeanor in client-facing situations.
Essential Qualifications:- Demonstrated experience in a technical field service team.
- Excellent written and verbal communication abilities.
- Capability to present information in a clear and organized manner.
- Proficient in Microsoft Word and Excel.
- Able to collaborate effectively within a team.
- Exhibit a positive, proactive attitude.
- Strong problem-solving skills with the ability to devise solutions on-site.
- Capacity to thrive in high-pressure environments.
- Self-motivated with the initiative to address customer challenges.
- Willingness to travel and work outside standard hours as required.
- Some overnight travel may be necessary.
What We Offer:
In return, you will receive a competitive salary, overtime pay, a company vehicle, reimbursement for expenses, a mobile phone, and a comprehensive pension and healthcare package.
You will face ongoing challenges as you engage with new technologies, supported by continuous guidance from senior management. Your technical expertise will be enhanced through various training programs.
For those aspiring for advancement, there are opportunities for career progression within the department and the broader organization.
Successful candidates will benefit from dedicated product training, recognized by industry standards, which will be conducted on an ongoing basis as new products are launched.
