Workshop Operations Manager
6 days ago
Workshop Operations Manager / Front Desk Coordinator
Job Summary:
We are seeking a highly organized and communicative Workshop Operations Manager / Front Desk Coordinator to join our team at OCS Automotive Engineering in Winchester. As a key member of our operations team, you will be responsible for the day-to-day running of our busy machine shop, ensuring seamless communication with our clients and internal teams.
Key Responsibilities:
- Manage the front desk, answering calls, responding to emails, and handling customer inquiries
- Coordinate the ordering of parts and materials, ensuring timely delivery and minimizing delays
- Book in jobs and manage job cards, ensuring accurate and up-to-date records
- Raise invoices and process payments, maintaining accurate financial records
- Price jobs and manage customer quotes, ensuring transparency and fairness
- Assist with office duties, including data entry, filing, and other administrative tasks
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
- Knowledge of the motor trade and garage industry, with a strong understanding of automotive engineering principles
- Computer literacy, with proficiency in Microsoft software and other relevant tools
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
About OCS Automotive Engineering:
OCS Automotive Engineering is a leading provider of engine reconditioning services, with a reputation for excellence and customer satisfaction. Our team of experienced engineers and technicians work tirelessly to deliver high-quality results, and we are committed to providing a safe and supportive working environment for all our employees.
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