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Restaurant Team Leader

2 months ago

London, Greater London, United Kingdom Ikea Full time
Restaurant Team Leader

We are seeking a highly skilled and experienced Restaurant Team Leader to join our team at IKEA Greenwich. As a key member of our food team, you will be responsible for ensuring a consistently excellent shopping experience for our customers.

Key Responsibilities:
  • Implement global and national compliance standards to secure a safe environment for customers and co-workers
  • Ensure every customer has a consistently excellent shopping experience by supporting, challenging, and coaching co-workers
  • Act upon customer feedback, recognising good customer service and taking appropriate action to avoid repeated problems
  • Build the competence of the team through regular coaching, support, and encouragement
What We Offer:
  • Starting salary £26,000 per annum, based on competence and experience
  • 39 hours per week, working 5 days a week, with various shifts between 7am and 11pm, and alternate weekends off
  • 15% IKEA discount and I-Benefits discount portal
  • 28 days holiday, X3 Life Assurance, and enhanced statutory pension contributions
  • Family-friendly childcare and wellbeing support
Requirements:
  • 2 years leadership experience or ready for the next step
  • Ability to handle multiple topics and changing priorities/deadlines
  • Proven track record of delivering business performance
  • Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure
Working with Us:

We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. We offer a variety of benefits that suit our co-workers' and their family's everyday needs.