Medical Receptionist

We are seeking a highly organized and customer-focused Medical Receptionist to join our team at Willington Medical Group. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

• Greet patients and visitors, handling their queries and requests in a professional and courteous manner.
• Manage the front desk, ensuring a smooth and efficient flow of patients and visitors.
• Answer incoming calls, taking messages and directing calls to the relevant staff member.
• Process patient information, including booking appointments and updating records.
• Provide administrative support to the clinical team, including preparing documents and managing paperwork.
• Maintain a clean and organized reception area, ensuring a safe and healthy environment for patients and staff.

• Experience of working in a healthcare setting, preferably in a reception or administrative role.
• Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff and external agencies.
• Ability to work independently and as part of a team, with a flexible approach to working hours.
• Basic IT skills, including proficiency in Microsoft Office and ability to learn new systems quickly.
• GCSE level or equivalent in English and Mathematics.

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A supportive and collaborative team environment.
• The opportunity to work in a dynamic and fast-paced healthcare setting.

Please note that this role is subject to a Disclosure and Barring Service (DBS) check. We are an equal opportunities employer and welcome applications from all qualified candidates.