Duty Manager

4 weeks ago


Ellesmere Port, Cheshire, United Kingdom Heron Food Full time

Job Title: Duty Manager

Job Summary:

We are seeking a highly motivated and experienced Duty Manager to join our team at Heron Foods. As a Duty Manager, you will be responsible for leading and inspiring our team to deliver exceptional customer service and achieve sales targets.

Key Responsibilities:

  • Lead and motivate the team to achieve sales targets and improve store performance
  • Ensure customer service is delivered to the highest standard and handle customer queries effectively
  • Maintain a clean and well-organized store environment, including merchandising and visual displays
  • Monitor and control stock levels, including ordering and receiving stock
  • Manage and control store operations, including opening and closing procedures

Requirements:

  • Proven experience as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong customer service skills, with the ability to handle customer queries and complaints
  • Ability to work flexibly, including evenings and weekends
  • Basic IT skills, including knowledge of point-of-sale systems

What We Offer:

  • A competitive hourly rate of £12.00
  • 27 hours of work per week
  • A range of benefits, including a 10% discount at Heron Foods and B&M stores
  • Ongoing learning and career progression opportunities
  • Free, confidential wellbeing support and 24/7 online access to a GP
  • 30 days annual leave (pro rata)

Why Join Us:

Heron Foods is a fast-growing discount retailer with over 325 stores across the UK. We offer a dynamic and supportive work environment, with opportunities for career progression and professional development.


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