Duty Manager
4 weeks ago
Job Title: Duty Manager
Job Summary:
We are seeking a highly motivated and experienced Duty Manager to join our team at Heron Foods. As a Duty Manager, you will be responsible for leading and inspiring our team to deliver exceptional customer service and achieve sales targets.
Key Responsibilities:
- Lead and motivate the team to achieve sales targets and improve store performance
- Ensure customer service is delivered to the highest standard and handle customer queries effectively
- Maintain a clean and well-organized store environment, including merchandising and visual displays
- Monitor and control stock levels, including ordering and receiving stock
- Manage and control store operations, including opening and closing procedures
Requirements:
- Proven experience as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong customer service skills, with the ability to handle customer queries and complaints
- Ability to work flexibly, including evenings and weekends
- Basic IT skills, including knowledge of point-of-sale systems
What We Offer:
- A competitive hourly rate of £12.00
- 27 hours of work per week
- A range of benefits, including a 10% discount at Heron Foods and B&M stores
- Ongoing learning and career progression opportunities
- Free, confidential wellbeing support and 24/7 online access to a GP
- 30 days annual leave (pro rata)
Why Join Us:
Heron Foods is a fast-growing discount retailer with over 325 stores across the UK. We offer a dynamic and supportive work environment, with opportunities for career progression and professional development.
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