Claims Adjuster
2 weeks ago
About the Role
We are seeking a highly skilled Claims Adjuster to join our team at Munich Re. As a Claims Adjuster, you will be responsible for managing and adjusting all inward claims within claims handling/settlement authority and in accordance with claims handling procedures.
Key Responsibilities
- Manage and adjust all inward claims within claims handling/settlement authority and in accordance with claims handling procedures.
- Provide assistance as and when required to the International Distribution Companies.
- Liaise with Claims Agreement Parties, Xchanging, loss adjusters, lawyers, brokers, underwriting teams and other third-party experts.
- Report claims in accordance with claims reporting requirements.
- Ensure that relevant records are made and kept in accordance with the firm's procedures and compliance manuals.
- Ensure the accuracy of figures held on S2000 for those claims falling within the role's settlement authority.
- Assist in a quarterly review of open reserves to the Syndicate of claims falling within the classes of business authorised to manage, to determine whether a reserve is adequate.
- Attend claims meetings and discussions.
- Assist in the handling of complaints and the liaison with Compliance, Lloyd's and FCA where appropriate.
- Understand and comply with the Lloyd's Minimum Standards and Claims Schemes where appropriate.
- Help drive forward good conduct for the business to deliver the best outcomes for customers/policyholders.
- Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
- You are required to comply with the PRA and FCA conduct rules.
Requirements
- ACII qualification/ progressing towards ACII qualification or relevant experience.
- Sound business knowledge and understanding of:
- Underlying principles of insurance practice
- Generic legal principles
- FCA rules and regulations
- Lloyd's regulations
- Demonstrate clear understanding of all company-specific procedures that relate to own role.
- Good knowledge and understanding of claims within authority level.
What We Offer
At Munich Re, you'll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance.
Diversity & Inclusion
We are committed to our Diversity & Inclusion Policy and seek to provide a fair and supportive work environment.
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