Travel Claims Handler

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

Job Summary:

We are seeking a highly skilled and customer-focused Travel Claims Handler to join our team at Charles Taylor. As a Travel Claims Handler, you will be the initial point of contact for our travel customers who are facing unexpected challenges during their journeys.

Key Responsibilities:

  • Evaluate claims and verify the coverage of the insurance policy to ensure a smooth claims process.
  • Resolve claims efficiently and effectively, providing clear guidance to customers.
  • Answer a high volume of customer inquiries via phone and email, providing exceptional customer service.
  • Work collaboratively with colleagues to ensure seamless communication and resolution of customer issues.

Requirements:

  • High level of competency in using computers and software applications.
  • Previous experience in a call centre or customer service role, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to empathize with customers and provide clear guidance.
  • Ability to work under pressure and prioritize tasks effectively.
  • High level of organization and attention to detail, with the ability to multitask and manage multiple customer inquiries.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Hybrid working arrangement, with the option to work from home after a probationary period.
  • Free health cash plan and additional pay for foreign language speakers.
  • Generous high-street rewards scheme and discounts on home and motor insurance.

About Charles Taylor:

Charles Taylor is a leading provider of insurance services, with a commitment to delivering exceptional customer service and support. We value our employees and offer a range of benefits and opportunities for growth and development.

Our Values:

  • Integrity: We do the right thing.
  • Collaboration: We are one.
  • Agility: We learn, evolve, and adapt.
  • Care: We are compassionate and human.
  • Accountability: We take ownership.


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims HandlerAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage via email and...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims HandlerAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage via email and...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler RoleAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage via email and...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler RoleAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage via email and...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Exciting opportunity as a Travel Claims Specialist with Charles Taylor Position Overview: As a Travel Claims Specialist, you will play a vital role as the first point of contact for our clients facing unforeseen challenges during their travels. Your responsibilities extend beyond mere claims processing; you will empathize with clients, comprehend...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Overview of the Role: As a pivotal member of our team, the Travel Claims Specialist serves as the primary contact for clients navigating unforeseen travel issues. This role transcends mere claims processing; it involves understanding customer situations, providing empathetic support, and guiding them through the claims process to ensure a positive...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Overview of the Role: As a pivotal member of our team, the Travel Claims Specialist serves as the primary point of contact for clients navigating unexpected travel disruptions. This role is essential in not only processing claims but also in providing empathetic support to customers, ensuring their unique situations are understood and addressed...


  • Bournemouth, Bournemouth, United Kingdom Ageas UK Full time

    Company Overview: Ageas UK is a prominent insurance organization committed to delivering outstanding customer service and support. We are currently on the lookout for enthusiastic individuals to become part of our Automobile Claims division.Job Title: Motor Claims HandlerContract Type: Permanent, Part Time, Full TimeLocation: BournemouthStarting Salary...


  • Bournemouth, Bournemouth, United Kingdom Ageas UK Full time

    Company Overview: Ageas is a prominent insurance provider committed to delivering outstanding customer service and support. We are currently looking for enthusiastic individuals to become part of our Automobile Claims team.Job Title: Motor Claims HandlerContract Type: Permanent, Part Time, Full TimeLocation: BournemouthStarting Salary Range: £24,100 -...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we are seeking a highly skilled and empathetic Travel Claims Handler - Customer Service Advisor to join our team. As the initial point of contact for our travel customers, you will play a crucial role in resolving claims efficiently and providing exceptional customer service.Key...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we are seeking a highly skilled and empathetic Travel Claims Handler - Customer Service Advisor to join our team. As the initial point of contact for our travel customers, you will play a crucial role in resolving claims efficiently and providing exceptional customer service.Key...

  • Claims Specialist

    1 week ago


    Bournemouth, Bournemouth, United Kingdom Adjusting Appointments Limited Full time

    About Adjusting Appointments Limited We are seeking an experienced Claims Specialist to join our team in a hybrid role. As a Claims Specialist, you will be responsible for handling a portfolio of EL, PL, and Products claims, with a focus on cradle-to-grave cases. You will also be expected to investigate and report on cases as needed. A good working...

  • Claims Specialist

    1 week ago


    Bournemouth, Bournemouth, United Kingdom Adjusting Appointments Limited Full time

    About Adjusting Appointments Limited We are seeking an experienced Claims Specialist to join our team in a hybrid role. As a Claims Specialist, you will be responsible for handling a portfolio of EL, PL, and Products claims, with a focus on cradle-to-grave cases. You will also be expected to investigate and report on cases as needed. A good working...


  • Bournemouth, Bournemouth, United Kingdom GerrardWhite Full time

    Job Title: Household Large and Complex Technical Claims LeadJob Summary: We are seeking an experienced technical lead to join our team at GerrardWhite. As a technical lead, you will be responsible for leading a team of major and complex loss consultants and handlers, as well as the subsidence team leader and handlers.Main Responsibilities:Claims Handling:...


  • Bournemouth, Bournemouth, United Kingdom GerrardWhite Full time

    Job Title: Household Large and Complex Technical Claims LeadJob Summary: We are seeking an experienced technical lead to join our team at GerrardWhite. As a technical lead, you will be responsible for leading a team of major and complex loss consultants and handlers, as well as the subsidence team leader and handlers.Main Responsibilities:Claims Handling:...


  • Bournemouth, Bournemouth, United Kingdom A-Plan Full time

    {"title": "Commercial Account Handler", "description": "About the RoleWe are seeking a skilled Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a key member of our team, you will be responsible for building strong relationships with clients, from sole traders to large organizations, and working closely with the Branch...