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Front of House Team Lead

2 months ago

Basingstoke, Hampshire, United Kingdom greene king Full time
Unlock Your Potential as a Team Leader

As a Team Leader at Greene King, you'll have the opportunity to develop your leadership skills and make a real impact on our customers' experiences. We're looking for someone who is passionate about customer care and has the ability to motivate and inspire their team to deliver exceptional service.

Key Responsibilities:

  • Lead and develop a high-performing team to deliver outstanding customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery
  • Identify and address any customer complaints or issues in a timely and professional manner

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • The chance to work with a leading hospitality company

Requirements:

  • Proven leadership experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Passion for delivering exceptional customer experiences