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Retail Sales Associate

2 months ago

Lisburn, United Kingdom Wineflair Full time
Position Overview:
As a Retail Sales Associate at WineFlair, you will play a crucial role in delivering exceptional customer service while maintaining the store's high standards and adhering to legal regulations.

Key Responsibilities:
  • Welcome and assist customers, providing knowledgeable guidance on our product offerings.
  • Process sales transactions efficiently, managing both cash and card payments.
  • Implement the Challenge 21 Policy for age-restricted product sales, ensuring compliance with identification checks.
  • Maintain a tidy and organized store environment.
  • Restock shelves and monitor inventory levels to ensure product availability.
  • Collaborate with management on daily store operations.
  • Address customer inquiries and resolve issues with professionalism.
  • Engage in store merchandising and promotional activities.
  • Ensure the safety and security of the store premises at all times.

Desirable Qualifications:
  • Possession of or pursuit of a WSET Foundation Certificate to enhance product knowledge, particularly in wines.
  • Basic understanding of cash handling and point-of-sale systems.

Essential Skills:
  • Excellent communication and interpersonal abilities.
  • Previous experience in a retail setting is preferred.
  • Flexibility in work schedule, including availability for evenings and weekends.
  • Attention to detail, especially regarding compliance and store standards.
  • A customer-focused and enthusiastic approach.

This position offers a valuable opportunity to enhance your skills and knowledge in retail and customer service within a dynamic team environment, emphasizing quality service and the maintenance of WineFlair's esteemed standards.