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Technical Support Lead

2 months ago

Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

About the Role

We are seeking an experienced Technical Support Specialist to join our Central Systems team as a Senior Technical Support Analyst. As a key member of our team, you will play a vital role in supporting our Data Centre environments, infrastructure, and project services for business and clinical systems.

Key Responsibilities

  • Provide technical support and guidance to our team members and stakeholders
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Design and implement projects to improve our security and services
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technologies and industry trends

Requirements

  • Proven experience in supporting business critical systems and infrastructure
  • Excellent technical knowledge and experience in key areas such as VMware, Veeam, Windows Servers, storage platforms, and Active Directory
  • Ability to develop in PowerShell and experience in automation through scripting and configuration management platforms
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

About Us

The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the UK, delivering a wide range of emergency, specialist, and general medical services. We are committed to providing high-quality care to our patients and communities, and we are seeking talented individuals to join our team.

Benefits

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Collaborative and supportive work environment
  • Access to comprehensive training and development programs
  • Recognition and rewards for outstanding performance