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Business Analyst

2 months ago

Weymouth, Dorset, United Kingdom South Shore Health System Full time
Job Description

Job Summary

The South Shore Health System is seeking a highly skilled Business Analyst to join our team. As a key member of our Digital Advancement team, you will be responsible for managing and supporting various software applications and systems.

Key Responsibilities

  • SharePoint Online Management: Collaborate with the team to create, manage, and support SharePoint Online sites and features, ensuring effective integration and use within the organization.
  • Microsoft Power Platform Utilization: Develop and maintain forms and workflows using Microsoft PowerApps and Power Automate to streamline processes and enhance functionality.
  • System Transition Support: Assist in migrating systems and data from on-premise solutions to cloud-based platforms, including SharePoint Online and other Microsoft services.
  • Technical Support: Provide support through the hospital IT service desk, addressing and resolving incidents in a timely manner and prioritizing requests.
  • Process Improvement: Recommend and implement process and customer service improvements, innovative solutions, and policy changes. Apply project management skills to deliver system benefits to the hospital.
  • System Maintenance: Perform ongoing performance tuning, system upgrades, and resource optimization as required.
  • Documentation and Training: Develop user procedures, guidelines, and documentation.
  • Additional Duties: Carry out special duties, tasks, or projects as assigned.

Requirements

  • Bachelor's degree in Business, Health Care Administration, Clinical/Business Information Systems, Informatics, Information Technology, or a related field.
  • Familiarity with Microsoft Power Platform, including Power Apps and Power Automate, is preferred.
  • Understanding of Microsoft Teams and its integration with SharePoint is preferred.
  • Experience with SharePoint Online administration is preferred.
  • Prior professional experience with SharePoint and Microsoft technologies is highly desirable.
  • Flexible team player with strong project management and organizational skills.
  • Ability to understand and explain complex technical concepts in terms understandable to end-users, strong written and verbal communication skills to include the creation of project documentation and technical writing, ability to exercise discretion and independent judgment on workflow design, problem solving and other projects that support business needs.
  • Proficiency in Microsoft Office including Word, Excel, and Power Point required.

Work Environment

The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely with the capability to come to the office if needed (must live in MA if fully remote).