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We are seeking an experienced Team Leader to join our Onboarding Team at James Andrews Recruitment Solutions Ltd. As a Team Leader, you will be responsible for managing a team of Onboarding Administrators and ensuring the smooth onboarding of new starters within our organization.
Key Responsibilities- Lead a team of 10 Onboarding Administrators, providing guidance and support to ensure the successful onboarding of new starters.
- Monitor staff performance and Key Performance Indicators (KPIs) to ensure Service Level Agreements (SLAs) are met.
- Ensure compliance with onboarding processes, including right to work, DBS checks, referencing, and employment gap checks.
- Chair regular team meetings to discuss progress, provide support, and address any issues.
- Conduct appraisals and one-to-one meetings with team members, addressing any staffing concerns.
- Report back to hiring managers and the wider recruitment team on the progress of new starter onboarding.
- Strong leadership and communication skills, with experience in developing and coordinating team work.
- Comprehensive knowledge of right to work and DBS checks.
- Ability to work in a hybrid environment, with 1-2 days in the office and the remainder working from home.
- 25 days holiday + bank holidays.
- Employee Assistance Program.
- Cycle to work scheme.
- Minimum 8% pension (5% employee / 3% employer).
- 37.5 hours per week.
- Monday – Friday - 9am-5pm.
- 3/4 days working from home.
Please note that recent experience is required for this role.
