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Customer Delivery Driver

2 months ago

Perth, Perth and Kinross, United Kingdom Apetito Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Delivery Driver/Pickup Specialist. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.

Key Responsibilities
  • Deliver frozen meals to customers in a timely and efficient manner
  • Pick up orders from our cold storage facility
  • Use our mobile app to update customers on delivery status
  • Provide exceptional customer service at all times
  • Conduct pre-shift vehicle inspections
  • Drive safely and responsibly
  • Clean and refuel vehicles as needed
  • Communicate with the office team regarding any issues or delays
  • Maintain customer confidentiality
  • Assist the office and picking teams as needed
  • Report any health and safety concerns, stock quality issues, or mechanical problems
  • Support the team during absences or holidays
  • Participate in local marketing activities, such as leaflet distribution and sheltered housing visits
Requirements
  • Experience in a customer service role
  • Full UK manual driving license
  • Basic computer literacy, including use of phone apps
  • Evidence of stable work history
  • Basic secondary education
Desirable Qualifications
  • Experience in a multi-drop delivery role
  • Experience in a care-based role
  • Warehouse experience
  • Health and safety awareness
Personal Qualities
  • Friendly, approachable, and reliable
  • Passionate about delivering excellent customer service
  • Good attendance and timekeeping

Please note that all offers of employment are subject to a driving assessment, driving license checks, and DBS checks. As this role involves working with vulnerable customers, it is exempt from the Rehabilitation of Offenders Act 1974 and requires a Standard DBS Disclosure.

About Us

Apetito Limited is a leading provider of frozen meals to the UK market. We are committed to making a real difference in people's lives by delivering delicious and nutritious meals to those who need them most. We pride ourselves on our commitment to quality, customer service, and sustainability.

Company Benefits
  • Competitive salary, accredited Living Wage employer
  • 33 days holiday per year, including bank holidays
  • Option to purchase up to 5 additional days holiday per year
  • Discretionary annual bonus scheme
  • Pension scheme with employer-matched contributions up to 4%
  • Life assurance scheme worth at least 1x annual salary
  • Free turkey or voucher at Christmas
  • Apetito perks scheme, including salary sacrifice options and retail discounts