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Front of House Team Leader

2 months ago


Whitby, North Yorkshire, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at the Duke Of York, a leading pub in Whitby. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support and develop your team to achieve high standards of customer service
  • Work closely with the management team to create and deliver business plans and objectives
  • Ensure compliance with company policies and procedures in the absence of management
  • Contribute to the creation of a welcoming and inclusive atmosphere for guests

Requirements

  • At least 18 years old, as this role involves the sale of alcohol
  • Passion for delivering exceptional customer experiences
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes brands such as Slug & Lettuce, Be At One, and Popworld. We are committed to providing a warm and welcoming environment for our guests and a supportive and inclusive workplace for our employees.