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Warehouse Operations Coordinator
2 months ago
Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Debrief Depot Operative. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our depot, providing excellent customer service, and contributing to the overall success of our business.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Depot Operations: Assist with the daily operations of the depot, including answering phone calls, assisting drivers with locating addresses, and providing delivery instructions.
- Reporting and Logging: Accurately report and log damaged hand-held devices, ensuring that they are repaired or replaced in a timely manner.
- Administrative Duties: Perform basic administrative tasks, including completing contractor paperwork and maintaining accurate records.
- Health and Safety: Ensure that the depot is maintained in a safe and secure environment, adhering to our health and safety policies and procedures.
- Security: Implement our security policy, ensuring the secure passage of goods for our customers.
Qualifications and Skills:
- Passion and Self-Determination: Demonstrate a strong passion for delivering excellent customer service and a self-motivated approach to work.
- Attention to Detail: Possess a keen eye for detail, ensuring accuracy and precision in all aspects of the job.
- Organizational Skills: Demonstrate strong organizational skills, prioritizing tasks and managing time effectively.
- Ability to Work Under Pressure: Remain calm and composed under pressure, adapting to changing situations and deadlines.
- Flexibility and Adaptability: Be flexible and adaptable, willing to work across various areas of the depot as required.
Benefits:
- Holiday Trading: Enjoy a range of holiday trading options, including flexible working arrangements.
- Enhanced Maternity and Paternity Package: Receive an enhanced maternity and paternity package, supporting you and your family.
- Free Life Assurance: Enjoy free life assurance, providing peace of mind for you and your loved ones.
- Health Kiosks: Access on-site health kiosks, promoting your well-being and health.
- Vitality at Work: Participate in our vitality program, promoting a healthy work-life balance.
- Free On-Site Parking: Enjoy free on-site parking, making your commute easier and more convenient.
- Discounted Shopping: Take advantage of discounted shopping from hundreds of retailers, including supermarkets.
- Milestone Days: Celebrate your milestones with your family and friends, enjoying extra days off.
- Eye Tests and Glasses: Receive free eye tests and support with the cost of glasses, promoting your eye health.
