Catering Operations Manager
2 weeks ago
At CH&Co Catering Limited, we are a leading workplace catering expert in the UK and Ireland. We are passionate about delivering exceptional food and service to our clients and employees.
Key Responsibilities:- Outlet Management: Responsible for running 2-3 outlets, ensuring service and operation meet G&G standards, client expectations, and financial targets.
- Project Support: Report to and assist the Operations Manager with ongoing projects.
- Team Leadership: Identify, motivate, train, develop, and direct the team to deliver exceptional results and accomplish goals.
- Culture of Excellence: Drive a culture of excellence throughout the business, with a passion for quality food preparation and taste.
- Client Support: Support each site with day-to-day management, ensuring client expectations are surpassed, providing innovation and training.
- Financial Management: Oversee GP, Rotas/Labour, Controllable Costs, Compliance for their units, and implement strategies to control costs.
- Service Consistency: Build consistency of the offer and service across the estate, continually reviewing standards and processes.
- Client Relationships: Manage client and stakeholder relationships, ensuring contractual compliance and adherence to company policies.
- Team Collaboration: Work with the entire site management team and chefs to ensure client expectations of food and food service are consistently delivered.
What We Offer:
- Personal Development and Training opportunities
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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