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Railway Operations Analyst

2 months ago


Swindon, Swindon, United Kingdom Great Western Railway (GWR) Full time

About Us

Great Western Railway (GWR) is dedicated to preserving Brunel's railway, one of the most esteemed rail networks globally. We operate some of the newest trains in the country and have ambitious plans to enhance our services. With over one hundred million passenger journeys annually, we connect people to more than 275 stations across the South West, from Cornwall and South Wales to London, traversing stunning landscapes and some of the UK's premier tourist attractions.

We are committed to changing perceptions of train travel, empowering our diverse team of over 6,000 individuals to deliver exceptional experiences for our customers. Together, we aim to redefine rail travel as a unique, enjoyable, and efficient mode of transportation.

Position Overview:

The role involves efficiently collecting data, statistics, and reports for our stakeholders.

Your contributions will inform and influence business decisions in collaboration with various departments.

Key Responsibilities:

  • Generating and disseminating information and analyses on a daily, monthly, quarterly, and ad hoc basis related to train crew operations.
  • Verifying and approving train crew taxi invoices.
  • Overseeing train crew rest day counts and coordinating with local representatives to address any inquiries.
  • Documenting the release of train crew members and associated training scheme expenses.
  • Providing reports on project reclaim costs for crew overtime and additional taxi expenses during engineering blockades.
  • Creating customized reports as needed.

This position also requires collaboration with our Rostering and Resource Teams.

Self-Assessment:

To determine if this position aligns with your skills and aspirations, consider the following questions:

  • Do others regard you as reliable?
  • Can you adapt to meet the evolving needs of the business?
  • Are you comfortable working independently as well as in a close-knit team?
  • Can you cultivate effective working relationships with a variety of internal and external stakeholders?
  • Are you proactive, organized, and systematic in your approach?
  • Can you manage workloads against strict deadlines?

If you answered 'Yes' to all the above, this role may be a great fit for you.

If you answered 'No' to any questions, please consider whether this position is suitable for you.

Eligibility Criteria:

  • Proficient in Microsoft Excel.
  • Previous experience in data analysis.
  • Experience in building and maintaining stakeholder relationships.

Benefits:

In addition to a supportive team environment and comprehensive training, all GWR employees enjoy a variety of benefits, including ongoing professional development, a defined benefit pension scheme, complimentary rail travel across the GWR network for you and your family, a company-sponsored healthcare plan, discounts on shopping and gym memberships, and an employee assistance program.

Commitment to Inclusion:

At GWR, we are dedicated to fostering an inclusive environment for all our employees, ensuring equal opportunities for all candidates to access meaningful employment.

We value diversity in age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero-tolerance policy towards any form of prejudice against our colleagues, customers, and future talent.

We celebrate and encourage diverse perspectives, innovative working methods, and the growth and success of all our employees.

We regularly review job roles and descriptions to ensure accessibility and, where feasible, support flexible working arrangements. We recommend referring to each vacancy description for further details.

If you require additional assistance in completing your application due to a disability or neurodivergent condition, such as dyslexia, dyspraxia, or autism, please follow the provided links. We encourage you to share any specific needs you may have to ensure a fair and equitable application process for all candidates.