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Barista - Coffee Connoisseur

2 months ago

Southampton, Southampton, United Kingdom WH Smith Retail Holdings Limited Full time
About the Role

We are seeking a skilled Barista to join our team at WH Smith Retail Holdings Limited. As a Barista, you will be responsible for providing exceptional customer service and working independently or as part of a team to deliver our store standards.

Key Responsibilities
  • Customer Service: Serve customers with a smile, ensuring they walk away happy and satisfied with their experience.
  • Coffee Expertise: Prepare and serve high-quality coffee drinks, maintaining a clean and tidy store environment.
  • Teamwork: Work collaboratively with colleagues to achieve store goals and objectives.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, making recommendations to customers as needed.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing customer needs and priorities.
Requirements
  • Communication Skills: Possess strong communication and listening skills, able to effectively interact with customers and colleagues.
  • Organizational Skills: Demonstrate great organization skills, with a strong attention to detail and ability to multitask.
  • Customer Focus: Be passionate about providing excellent customer service, with a focus on delivering a positive experience.
  • Team Player: Be able to work effectively as part of a team, supporting colleagues and contributing to store success.
What We Offer

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. Additionally, we provide a range of benefits, including an Employee Assistance Programme to support your wellbeing.

We are committed to creating an inclusive and welcoming work environment, where colleagues feel valued and empowered to be their best selves.