Fashion Stylist
1 month ago
Stylist
Department:Retail
Location:Chelsea store
Purpose of the role:Deliver exceptional and personable customer service and selling techniques, whilst demonstrating second to none product knowledge.
Areas of Responsibility:- Hold one on one customer appointments in the store and personal styling sessions
- Build outfits / style the collection with the clients
- Oversee the alteration process from start to finish
- Capture customer's preferences and following up with personalised messages and information via our CRM system.
- Build a personal customer base and oversee your own clientele book
- Relationships and report improvements on a monthly basis.
- Involvement in brand events.
- Stock management and understanding of our processes.
- Work alongside with the rest of the team to achieve and improve sales targets.
- Maintain high standards on the shopfloor and stockroom.
- Complete the opening/closing checklist at the beginning and end of each day.
- Have up to date brand and product knowledge to style the collection with customers
- Support with Visual Merchandising and moves to ensure they align with monthly drops.
- Process delivery and mid-week top up to ensure current collection is replenished and up to date.
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