Retail Store Supervisor

1 week ago


Lisburn, United Kingdom Mamas & Papas Full time
About the Role

We are seeking an exceptional Store Supervisor to join our team at Mamas & Papas Lisburn, Belfast concession store within Marks & Spencer. As a Store Supervisor, you will be responsible for leading a small team of Sales Consultants, working closely with the Concession Store Manager and Deputy to achieve store results and deliver an exceptional customer experience.

Key Responsibilities
  • Lead and motivate a team of Sales Consultants to achieve sales targets and provide excellent customer service
  • Work closely with the Concession Store Manager and Deputy to develop and implement store strategies and plans
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Ensure a high level of customer satisfaction through effective communication and issue resolution
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to exclusive employee discounts and perks
  • A chance to work for a leading retailer with a strong commitment to customer satisfaction
Requirements
  • Previous experience in a retail management or supervisory role
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer service

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.



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