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Housekeeping Team Member

2 months ago

Bedford, Bedford, United Kingdom Flitwick Manor Hotel, Premier Collection By Best Western Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Team Member to join our team at Flitwick Manor Hotel, Premier Collection By Best Western. As a key member of our housekeeping team, you will play a vital role in ensuring that our hotel is clean, comfortable, and inviting for our guests.

Key Responsibilities
  • **Clean and Maintain Guest Areas**: Ensure that all guest rooms, public areas, linen rooms, and cupboards are cleaned and maintained to the highest standards.
  • **Exceptional Customer Service**: Provide exceptional customer service to our guests, responding promptly to their needs and ensuring that their stay with us is memorable.
  • **Teamwork and Communication**: Work collaboratively with other departments to ensure the smooth running of the hotel, communicating effectively to ensure that all areas are cleaned to a high standard within the allocated time frame.
  • **Attention to Detail**: Maintain a high level of attention to detail, spotting areas that require extra attention, such as stains or damaged items.
  • **Physical Demands**: Be physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
Requirements
  • **Previous Experience**: Previous experience in a similar role, with a strong understanding of the importance of attention to detail in housekeeping.
  • **Excellent Communication Skills**: Excellent communication skills, with the ability to work effectively with other departments to ensure the smooth running of the hotel.
  • **Physical Fitness**: Physical fitness, with the ability to carry out the physical demands of the job.
  • **Positive Attitude**: A positive attitude, with a willingness to learn and develop new skills.
About Us

Flitwick Manor Hotel, Premier Collection By Best Western is a 17th-century grade II listed manor house, set in four acres of beautifully landscaped and carefully maintained grounds. We offer 19 elegant and stylish bedrooms, including three four-poster suites and family bedrooms, as well as a Two AA rosette awarded restaurant and private dining or meeting room.

We are part of LGH Hotels Management, a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western. We are committed to providing exceptional customer service and creating a memorable experience for our guests.