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Luxury Store Supervisor

2 months ago


Southampton, Southampton, United Kingdom SWAROVSKI UK Full time

About Swarovski

At Swarovski, where creativity and elegance converge, our Store Managers embody the essence of our brand, delivering unparalleled service and a captivating shopping experience.

We are on the lookout for a dedicated Store Manager who can inspire a team, foster a passion for our products, and help our customers find the perfect piece of crystal artistry.

If you seek a fulfilling position within a diverse and innovative team that shares your enthusiasm for fashion and luxury, we invite you to explore this opportunity.

Your Role

As a pivotal member of our team, you will:

  • Commit to excellence by enhancing every customer interaction, ensuring a memorable shopping experience.
  • Develop and maintain a loyal customer base, nurturing relationships that last.
  • Recruit, mentor, and cultivate a team driven by passion and a desire for growth.
  • Surpass both personal and team sales and service objectives.
  • Act as a catalyst for new service and sales initiatives that contribute to our ongoing success.

Your Profile

The ideal candidate will possess:

  • A minimum of 3 years of experience in a multicultural retail setting.
  • A strong interest or background in luxury fashion, cosmetics, or lifestyle brands.
  • Proven leadership and coaching abilities.
  • Digital literacy to navigate modern retail environments.
  • A charismatic personality that fosters trust with customers, team members, and stakeholders.
  • Proficiency in English.

What We Offer

Joining Swarovski means you can expect a variety of benefits, including:

  • A competitive salary package.
  • A monthly bonus program.
  • An industry-leading staff discount available from day one.
  • Enhanced holiday entitlement of 6.6 weeks, pro-rated for part-time employees.
  • Exclusive access to our Employee Assistance Programme, offering resources for well-being, including 24/7 access to a Virtual GP service.
  • Access to an online benefits platform with a wide array of discounts in retail, hospitality, and entertainment.

About Us

Since 1895, Swarovski has been synonymous with exquisite crystal craftsmanship and quality. We design, manufacture, and sell the finest crystal products, including jewelry, accessories, and home decor. With a global presence of approximately 2,400 stores and over 18,000 employees, we are committed to sustainability and positive social impact.

Swarovski is proud to be an equal opportunity employer, fostering a workplace where individuality is celebrated and all employees feel valued and respected.