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Customer Service Representative
2 months ago
As a Customer Service Advisor with Steer Automotive Group, you will be working in our Central Claims contact hub, based at our Doncaster site, supporting our customers in a variety of different ways, operating across our phone system and through email.
You will be responsible for delivering a fast and efficient service to insurers and customers, ensuring accurate administration of customer files, while building a genuine rapport.
Key responsibilities include handling telephone and email enquiries within the contact hub, efficiently deploying claims based upon a geographical area, and working to targets to achieve team and individual goals.
", "Key Skills": "To excel in this role, you will have excellent customer service and communication skills, the ability to multitask, good organisational skills, and the ability to work in a fast-paced environment.
A professional telephone manner and the ability to communicate effectively via email are also essential.
", "What We Offer": "Steer Automotive Group offers a competitive salary, 29 days holiday including public holidays plus additional days with service, pension contributions, referral bonus scheme, enhanced parental leave, enhanced sick pay, and opportunities for career progression.
We also provide a range of benefits, including a cycle to work scheme, benefits app, and steer academy provides accredited ongoing training.
", "About Us": "Steer Automotive Group is a growing automotive repair business that values excellence, integrity, and innovation.
We are passionate about delivering exceptional customer service and are seeking a candidate who shares our values.
", "How to Apply": "If you are passionate about delivering exceptional customer service and are seeking a new challenge, apply today.
", "Contact Information": "Please note that we do not accept applications via email or phone.
Applicants must apply through our website.
", "Equal Opportunities": "Steer Automotive Group is an equal opportunities employer and welcomes applications from all qualified candidates.
", "Data Protection": "We are committed to protecting your personal data and will only use it for the purposes of recruitment.
", "Disclaimer": "Please note that all applications will be reviewed and only successful candidates will be contacted.
", "Closing Date": "Please note that we do not have a closing date for applications.
", "Job Type": "This is a full-time position.
", "Location": "The role is based at our Doncaster site.
", "Language": "The language of the role is English.
", "Language Code": "en"}