Operations Director

1 month ago


Chalfont St Giles, Buckinghamshire, United Kingdom Ultimate Banking Ltd Full time
Lead Our Operations Team

Buckinghamshire (Near Gerrards Cross)

Competitive Salary

We are seeking a seasoned leader to head our busy Operations team, driving strategic direction and overseeing the Mortgage and Savings function, as well as the Marketing team.

Key Responsibilities
  • Lead the overall leadership and strategic direction of Savings, Mortgage Operations, Underwriting, and Arrears.
  • Contribute to the development and implementation of the strategy/financial plan in conjunction with the Executive Committee.
  • Shape and manage a forward change agenda for the operations agenda, aligning with strategy and collaborating with the transformation team.
  • Provide oversight of all day-to-day operations, including ad hoc system and project work, initiation, management, and implementation.
  • Ensure operational resilience, including incident management, resolution, and implementation, disaster recovery, and business continuity management.
  • Experience and/or knowledge of mortgage underwriting and scale change management/process transformation projects.

The head office is based in Buckinghamshire, and we require this role holder to be office-based at least 3 days a week. Due to the location of the head office, you will need to have your own transport as it is not easily accessible via public transport.


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