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Aftersales Support Specialist
2 months ago
Are you a customer-focused individual with excellent communication skills and a passion for delivering top-notch support? We are seeking an Aftersales Administrator to join our team at Macildowie Recruitment and Retention.
Key Responsibilities:- Provide exceptional customer service and support to clients, end-users, and partners.
- Manage email inboxes and respond to customer inquiries in a timely and efficient manner.
- Administer service agent contracts, invoices, and stock management.
- Process service jobs and maintain accurate records.
- Stay up-to-date with product information and specifications.
- Collaborate with internal teams to ensure seamless customer communication.
- Perform administrative tasks, including data entry and filing.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and prioritize tasks effectively.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and other relevant software.
- Experience in a customer-facing role or similar environment.
As a valued member of our team, you will have the opportunity to develop your skills and contribute to the success of our clients. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
