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Retail Store Manager

1 month ago

Abingdon, Oxfordshire, United Kingdom Cameron Clarke Associates Full time
Job Title: Shop Manager

We are seeking a highly motivated and experienced Shop Manager to join our team in Abingdon. As a Shop Manager, you will be responsible for the overall performance of the shop, including sales, customer service, and staff management.

Key Responsibilities:
  • Manage all aspects of the shop, including sales, customer service, and staff management.
  • Recruit, train, and develop a team of volunteers to maximize sales and revenue for participating charities.
  • Communicate and work effectively with other shop managers to ensure day-to-day operations are met.
  • Meet sales targets, increasing sales and profit for the shop.
  • Manage stock levels, replenishing accordingly and liaising with Regional Manager to request top-ups of stock.
  • Set up and manage the EPOS system, training volunteers accordingly.
  • Responsible for cash handling, reconciling EPOS and all banking procedures.
  • Identify volunteer recruitment needs, action recruitment campaigns in discussion with Regional Manager.
  • Support the marketing team with activities to raise the profile of the shop and organization in the local community.
  • Take responsibility for rotas to ensure the shop is always operational within its agreed opening hours.
  • Offer exceptional customer service to protect the brand and reputation of Cards for Good Causes.
Requirements:
  • Experience across customer-facing environments.
  • Experience of working under own initiative within an established commercial framework.
  • Organisational skills.
  • Time management skills.
  • Able to demonstrate an understanding of the retail sector, ideally within a charity context.
  • Can lead a team of people with passion and enthusiasm, offering support to the team as needed.
  • Commercial awareness and ability to make decisions to drive revenue.
  • Ability to communicate with a variety of people at different levels.
  • Understands excellent customer service and can act as an ambassador for Cards for Good Causes in their local community.
  • Responds with agility to changing consumer and partner needs to maximize all opportunities.
  • Builds collaborative relationships with internal and external stakeholders built on trust and mutual respect.
  • Demonstrates a passion for CFGC's vision, mission, and values.

We offer a competitive hourly rate of £11.44 and a part-time schedule. If you are a motivated and experienced retail professional looking for a new challenge, please apply now.