Healthcare Assistant
2 months ago
About the Role
We are seeking an experienced and caring Healthcare Assistant to join our dynamic Outpatient Department at Spencer Private Hospitals Ltd. As a key member of our team, you will play a vital role in providing high-quality patient care and support.
Key Responsibilities
- Assist with the maintenance of patients' hygiene needs, ensuring privacy and dignity is maintained.
- Report any changes in patients' condition or care protocol to the trained staff.
- Undertake HLS training annually and recognize deteriorating patients and assist if an emergency situation occurs.
- Make legible entries in patient documentation, including instructions, requests for investigations, changes in care protocols or patient conditions, with all entries being counter-signed by a trained nurse.
- Convey any verbal instructions and messages to the appropriate person.
- Participate in Face to Face and Online Training and Staff Meetings.
- Assist with the handling and movement of patients in line with Manual Handling Regulations as trained.
- Escort patients to other departments.
- Undertake observations of blood pressure, pulse, temperature, urinalysis, height and weight, BMI and glucose monitoring and recording results in documentation and conveying results to a trained nurse. Ensure out of range results are immediately conveyed to trained staff.
- Perform diagnostics as part of the pre-assessment clinic process.
- Collection, recording and delivery of specimens within competence.
- Venepuncture within competence.
- ECGs within Competence.
- Assist with and participate in multiple procedure clinics within competence.
- Assist with medication administration of eye drops only in eye clinics only when deemed competent and trained and in line with competencies and when competency documents are complete.
- Assist with medication storage processes only when deemed competent and trained and in line with competencies and when competency documents are complete.
- Assist consultants such as checking expiry numbers and batch numbers of medications they are administering, but only when deemed competent and competency document is complete.
- Prepare and maintain environments and equipment before, during and after patient care interventions.
- Participate in the IP&C and Cleaning of the equipment and department.
- Stock up the unit with consumables and monitor stock levels.
- Participate in the monitoring, servicing and checks of equipment and report any faults in equipment.
- Undertake dressing procedures following local recommendations, complying with infection control principles and practice.
- Give accurate and appropriate information to patients and groups within own competence.
- Provide support and encouragement to patients to promote independence as appropriate.
- Act as a chaperone, when requested.
- Preparation of documentation as directed by trained staff.
- Participate in OPD Administration Tasks.
Person Specification
- Experience
- Essential
- Experience in the provision of care.
- Desirable
- HLS.
- Health and Safety Awareness.
- Moving and Handling Awareness.
- Undertaking Patient Observations.
- Personal Attributes
- Essential
- Caring and friendly.
- Ability to listen.
- Supportive to patients.
- Calm under pressure.
- Committed to providing quality patient care.
- Other
- Essential
- Flexible working patterns to meet the service needs which will include weekend and evening work.
- Qualifications
- Essential
- Evidence of health care experience.
- GCSE English or Equivalent.
- Desirable
- NVQ 2/3.
- Experience of Surgical/Medical Patient Care.
- Skills
- Essential
- Excellent communication skills.
- Motivational skills.
- Ability to problem solve.
- Ability to communicate effectively and appropriately.
- Desirable
- Experience with ICPs.
- Computer skills.
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