Front of House Team Member

3 weeks ago

Derby, Derby, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member at our Derby East Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to make a real difference to our guests' experiences.

About the Role:

As a Front of House Team Member, you'll be responsible for delivering exceptional customer service, ensuring our guests feel welcome and valued from the moment they arrive. You'll work closely with our housekeeping team to ensure rooms are perfect, and you'll be the first point of contact for our guests, answering their queries and resolving any issues they may have.

What You'll Do:

  • Provide exceptional customer service, ensuring our guests feel welcome and valued
  • Work closely with our housekeeping team to ensure rooms are perfect
  • Be the first point of contact for our guests, answering their queries and resolving any issues they may have
  • Contribute to a positive and inclusive team environment

What We Offer:

We're committed to being an inclusive organisation that values diversity and welcomes applications from everyone. We offer a range of benefits, including:

  • Training and support to help you succeed in your role
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants
  • A company pension and save as you earn scheme
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
  • A complimentary Premier Inn breakfast for 2 when you join us

Why You'll Love Working with Us:

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes applications from everyone.

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