Housing Support Specialist

3 weeks ago


Ashford, Kent, United Kingdom Homes Plus Full time
About the Role

We are seeking a dedicated and compassionate Housing Support Specialist to join our team in Kent, working across our Homeless Families supported accommodation. As a key member of our team, you will play a vital role in providing safe and supportive housing services to our customers.

Key Responsibilities
  • Support customers in their housing journey, including signing up new customers to the service and developing person-centred support plans.
  • Work closely with our customers, team members, and external agencies to deliver a holistic service that meets the highest standards.
  • Contribute to the continued safe provision of accommodation for our customers, ensuring their needs are met and their well-being is prioritized.
Requirements
  • Experience in housing management, working with vulnerable client groups, and potentially challenging situations.
  • Strong IT and communication skills, with the ability to work effectively in a team environment.
  • A passion for delivering high-quality services that make a positive impact on people's lives.
What We Offer
  • A competitive salary, with a salary review yearly.
  • A comprehensive benefits package, including a pension with matched contributions up to 7%, excellent holiday package, and cashback plan for healthcare costs.
  • Training and development opportunities to help you grow and succeed in your role.


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