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Field Service Technician

2 months ago

Hull, Kingston upon Hull, United Kingdom TSG Group Full time

Are you looking for a challenging role that offers opportunities for growth and development?

TSG Solutions is committed to expanding its nationwide teams with like-minded individuals, enabling us to provide the best possible solutions to our customers. We are now hiring a Field Service Technician to join our dynamic team in Hull and its surroundings.

Key Responsibilities:

  • Conduct daily diagnostic testing, troubleshooting, and repair of customer equipment.
  • Install and commission new equipment.
  • Maintain and enhance customer relationships.
  • Produce timely and accurate service reports.
  • Ensure all calls are attended promptly and within set SLA.
  • Ensure all company equipment is properly maintained and in good working order at all times.
  • Ensure compliance with set HSSE guidelines.

Requirements:

  • Mechanical/Electrical Engineering HNC/HND (equivalent) and/or relevant experience.
  • Technical awareness including:
    • Experience of diagnosing and repairing mechanical, electrical, and electronic systems.
    • Electronic repairs to PCB level.
    • Ability to voltage test AC/DC single and three-phase supplies.
    • Confident in the use of hand tools.
  • Strong customer service skills with the ability to interact confidently and professionally with end customers.
  • Flexible approach with the ability to work alone or as part of a team.
  • Good communication skills.
  • Understanding of PC hardware, networking, and IT troubleshooting a plus.

If you're ready to take on a rewarding role that offers opportunities for growth and development, apply now to join our dynamic team at TSG Solutions. We're committed to your success and providing a supportive environment where you can thrive.

Diversity, Equity, and Inclusion, our commitment:

TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG UK.