Retail Sales Associate

4 weeks ago

Derby, Derby, United Kingdom The National Trust Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Retail Team as a Retail Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store presentation.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets, maintaining a high level of store presentation and ensuring a positive shopping experience for customers.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Assist with visual merchandising, including setting up displays, maintaining stock levels, and ensuring a visually appealing store environment.
  • Participate in stockroom duties, including receiving, unpacking, and stocking merchandise.
What We Offer

As a Retail Team Member with The National Trust, you will enjoy a range of benefits, including:

  • A competitive hourly rate of £11.50.
  • A comprehensive pension scheme.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • A tax-free childcare scheme.
  • Rental deposit loan scheme.
  • Season ticket loan.
  • Perks at work discounts.
  • Holiday allowance up to 32 days relating to length of service.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most locations.
  • Independent financial advice.
About Us

The National Trust is a charity that protects and preserves historic sites and green spaces for future generations. We are committed to creating an inclusive culture where everyone feels welcome and valued. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.

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