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Chief Housekeeping Officer

2 months ago


London, Greater London, United Kingdom Dorset Square Hotel Full time

About Us:

At Dorset Square Hotel, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Our boutique property is celebrated for its elegant design and warm atmosphere, where every detail matters.

Position Overview:

We are looking for a Chief Housekeeping Officer to oversee the housekeeping department at our esteemed hotel. In this pivotal role, you will ensure that our property maintains the highest standards of cleanliness and presentation, contributing to the overall guest experience.

Key Responsibilities:

  • Manage daily housekeeping operations, fostering a supportive and efficient team environment.
  • Conduct detailed inspections of guest accommodations and common areas to uphold our rigorous cleanliness standards.
  • Provide ongoing training and mentorship to your team, ensuring they are motivated and well-equipped to excel in their roles.
  • Collaborate closely with the front desk team to coordinate daily activities, address maintenance concerns, and enhance the guest experience.
  • Develop and implement daily checklists, manage inventory, oversee ordering processes, and contribute to departmental planning.

Qualifications:

  • Demonstrated experience as a Chief Housekeeping Officer or similar role in a luxury hotel environment.
  • A proactive approach with a commitment to maintaining the highest standards of service.
  • Excellent communication skills with the ability to positively engage with guests and staff alike.
  • Strong multitasking capabilities and adept at managing a fast-paced environment.
  • Proven leadership skills, with the ability to inspire and develop your team.
  • A friendly and approachable demeanor, with a clear understanding of the demands of a top-tier housekeeping operation.

What We Offer:

  • Competitive salary, discussed during the interview process.
  • Access to financial wellbeing tools, allowing you to manage your earnings effectively.
  • Health cash plan covering various medical expenses.
  • Discounts on cinema tickets, gym memberships, travel, and dining.
  • Generous discounts on food and beverages at our establishments.
  • Complimentary meals during shifts.
  • Referral bonuses for recommending exceptional talent.
  • Flexible scheduling options.
  • Dry cleaning services for work attire.
  • Enhanced holiday allowance based on tenure.
  • Season ticket loans for commuting ease.
  • Ongoing training and professional development opportunities.
  • Regular team-building events and activities.
  • Additional benefits including cycle-to-work schemes and annual awards for long service.
  • Paid time off for volunteering activities.
  • Exclusive discounts at partner hotels and wellness services.

Why Choose Dorset Square Hotel?

Dorset Square Hotel is part of a renowned group of luxury hotels recognized for their unique interiors and outstanding service. We have received numerous accolades for our commitment to excellence in hospitality.

Join us in a role where your passion for hospitality can thrive, and your career can flourish.