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Service Architect

2 months ago

Surrey Quays, Greater London, United Kingdom COMPUTACENTER (UK) LIMITED Full time
{"title": "Service Architect", "content": "Service Architect

At Computacenter, we are seeking a skilled Service Architect to join our Customer Service Design function. As a key member of our team, you will be responsible for designing and delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise.

Key Responsibilities:
  • Develop creative solutions for managed services tenders in the workplace/lifecycle area that inspire our customers and colleagues.
  • Independently manage solutions within your services and follow prescribed processes to create a coherent solution design.
  • Represent Computacenter in customer proposal presentations and contract negotiations, maintaining close contact with them.
Requirements:
  • Extensive experience with IT workplace/lifecycle managed services environment.
  • Experience with integrating service points and tech boxes into holistic service design and automated processes (zero-touch installation).
  • Demonstratable experience building client relationships and partnerships, as well as knowledge of relevant industry standards (e.g. ITIL, PMI/Prince2).

We are looking for a talented individual who can bring their expertise and passion for service design to our team. If you are a motivated and experienced Service Architect looking for a new challenge, please apply today.

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