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Sales Account Manager

2 months ago

Thorp Arch, United Kingdom EPH Creative Full time
Account Manager Opportunity at EPH Creative

We are seeking an experienced Account Manager to join our dynamic sales team at EPH Creative, a leading event and theming supplier in the UK. As an Account Manager, you will be responsible for building and nurturing strong client relationships with key accounts, maintaining regular contact, and delivering an exceptional customer journey.

Key Responsibilities:
  • Build and maintain relationships with key accounts
  • Handle client enquiries, deliver high-level service, and identify upsell opportunities
  • Achieve sales targets and team KPIs
  • Process rental orders via CRM and RMS
  • Follow up post-event and resolve client issues
  • Collaborate with departments to meet client needs and expectations
  • Re-engage lapsed clients and pursue new business opportunities
  • Maintain client records and assist with team training
  • Attend trade and hospitality shows as required
What We Offer:
  • Generous holiday allowance and an additional paid day off on your birthday
  • Company pension scheme
  • Excellent kitchen facilities and break-out area
  • Annual team events, including Family & Friends Day and Staff Party
  • Borrowing of props and décor for personal special occasions
  • Free on-site parking
The Ideal Candidate:

We're looking for a proactive and experienced professional who excels in a fast-paced environment and has a proven sales/account management track, ideally within the event/hospitality sector. The ideal candidate will have experience in sales/account management, preferably in the event/hospitality sector, and be able to manage a high volume of enquiries and achieve sales targets.

We strive to create an engaging and collaborative working environment, where every team member feels valued. If you're ready to make a significant impact and work in a vibrant environment, apply now and join us in creating unforgettable experiences.