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    3 weeks ago

    Newmarket, Suffolk, United Kingdom EG Group Full time

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Starbucks Shift Supervisor

2 months ago

Newmarket, Suffolk, United Kingdom EG Group Full time

Job Summary: We are seeking a dedicated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Newmarket. As a Shift Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and Inspire a Team: As a Shift Supervisor, you will be responsible for leading and motivating a team of baristas and store staff to deliver exceptional customer service and drive sales growth.
  • Manage Store Operations: You will be responsible for managing store operations, including opening and closing procedures, inventory management, and maintaining a clean and safe store environment.
  • Develop and Implement Sales Strategies: You will work closely with the store manager to develop and implement sales strategies to drive growth and increase profitability.
  • Provide Excellent Customer Service: You will be responsible for providing exceptional customer service, responding to customer complaints, and resolving issues in a timely and professional manner.
  • Collaborate with Store Manager: You will work closely with the store manager to achieve sales targets, manage store operations, and develop and implement sales strategies.

Requirements:

  • Supervisory Experience: You will have previous supervisory experience in a retail or hospitality environment.
  • Leadership Skills: You will have strong leadership skills, including the ability to motivate and inspire a team, manage conflict, and make decisions in a fast-paced environment.
  • Communication Skills: You will have excellent communication skills, including the ability to communicate effectively with customers, colleagues, and management.
  • Problem-Solving Skills: You will have strong problem-solving skills, including the ability to analyze problems, identify solutions, and implement changes.

Benefits:

  • Competitive Salary: You will receive a competitive salary and benefits package, including a quarterly bonus incentive.
  • Opportunities for Advancement: You will have opportunities for advancement and career growth within the EG Group.
  • Training and Development: You will receive comprehensive training and development opportunities to help you succeed in your role.
  • Recognition and Rewards: You will be recognized and rewarded for your hard work and contributions to the team.