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IT SaaS Vendor Management Lead
2 months ago
We are seeking a highly skilled IT SaaS Vendor Management Lead to join our team at Proactive Appointments Limited. As a key member of our IT Business Management Department, you will be responsible for delivering business outcomes through our strategic vendor relationships.
Main Responsibilities:- Vendor Performance Oversight: Monitor and manage SaaS vendor performance to ensure compliance with service levels and contractual obligations.
- Supplier Relationship Management: Develop and maintain strong relationships with SaaS vendors to protect our clients' interests and ensure fair market value.
- Assurance Model Development: Create and maintain SaaS assurance models for vendors within our allocated portfolio, focusing on areas such as information security, compliance, and data governance.
- Commercial Negotiation: Negotiate commercial terms for strategic IT contracts to achieve beneficial outcomes for our clients and their customers.
- Market Innovation: Stay up-to-date with innovation and opportunities in the SaaS vendor market, translating these into strategic outcomes for our clients.
- Experience: Demonstrable experience managing SaaS vendors across the financial services market.
- Skills: Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organization. Ability to test and challenge business assumptions.
- Knowledge: Understanding of Azure Cloud platforms and compliance standards, including PRA S2/21 and ISO27001:2022.
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