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Business Development Associate

2 months ago

Paisley, Renfrewshire, United Kingdom Search Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Search. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their needs and preferences to provide tailored solutions.
  • Customer Service: Provide exceptional customer service, responding to client inquiries, resolving issues, and ensuring customer satisfaction.
  • Sales Growth: Identify opportunities to upsell and cross-sell our products and services, driving sales growth and revenue.
  • Order Processing: Accurately process orders, update customer records, and maintain accurate records of customer interactions.
  • Communication: Communicate effectively with clients, colleagues, and management, providing regular updates and feedback.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to build rapport with clients and colleagues.
  • Customer Focus: A customer-centric approach, with a focus on delivering exceptional customer service and building strong relationships.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficiency in CRM systems and other relevant software applications.
  • Team Player: Ability to work collaboratively as part of a team, providing support and assistance as needed.

What We Offer:

  • Competitive Salary: A competitive salary, with opportunities for bonuses and commission.
  • Benefits Package: A comprehensive benefits package, including health insurance, pension, and paid time off.
  • Professional Development: Opportunities for training and development, to help you grow and succeed in your career.

Search is an Equal Opportunities Employer:

We welcome applications from all suitably qualified candidates, regardless of their background, experience, or qualifications.