Digital Field Service Technician
1 month ago
About Ricoh
Ricoh is a global technology company that designs and manufactures graphic solutions to transform communications. Our extensive portfolio of innovative digital services includes Cloud & IT infrastructure solutions and process automation tools.
Job Role
We are seeking a skilled Field Service Technician to provide technical support to customers, including installation, maintenance, and repair of our flagship products. The successful candidate will ensure customers receive a satisfactory service in line with agreed service level agreements.
Key Responsibilities
- Provide technical service to customers, including installation, maintenance, and repair of our flagship products.
- Maximise revenue by identifying potential business and professional service opportunities.
- Work on a rotating shift pattern, including days, evenings, and weekends, including bank holidays.
About You
We are looking for a motivated and skilled individual who is able to work independently and as part of a team. You will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer
We offer a competitive salary, plus bonus, company vehicle, and additional company benefits. You will also have the opportunity to work with a global technology company and be part of a diverse and inclusive team.
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