Training Sales Advisor

2 weeks ago

Ellesmere Port, Cheshire, United Kingdom Nationwide Platforms Full time
About the Role

Nationwide Platforms, a leading provider of working at height training, is seeking an experienced Sales and Service Representative to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and building strong relationships with customers.

Key Responsibilities
  • Manage inbound and outbound training enquiries by phone and email
  • Introduce and offer a range of courses and services to customers
  • Build effective relationships with customers and identify opportunities for growth
  • Complete outbound call campaigns to new and existing customers to drive revenue
  • Manage profitable growth targets for a portfolio of customers in line with budget requirements and the strategic plan
  • Build strong relationships with colleagues in other departments to promote external training
  • Contribute to the sales team's efforts to provide a seamless service to the business
  • Ensure customer service and customer expectations are exceeded for both internal and external customers
  • Manage all customers within an agreed sales area or portfolio
  • Ensure sales targets are met in accordance with Key Performance Indicators
  • Achieve year-on-year revenue growth against budget
  • Redevelop dormant accounts to agreed percentage
  • Deal with all customer queries quickly, efficiently, and cost-effectively
Requirements
  • Experience of outbound business-to-business account management or telesales or telemarketing
  • Strong communication skills, both verbal and written
  • Ability to work closely with colleagues at all levels
  • Experience in health and safety training would be useful but not essential
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Ability to be self-organized and attentive to detail
  • Excellent telephone manner with the ability to keep calm under pressure and build a rapport with customers

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