Service Excellence Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Teleperformance Full time

CUSTOMER SERVICE SPECIALIST - OFFICE BASED / REMOTE OPTION AFTER INITIAL PERIOD


Teleperformance is a dynamic contact center organization that collaborates with several well-known brands to provide exceptional customer support.

Recognized as the 25th best workplace globally by Fortune, we pride ourselves on our commitment to employee satisfaction and service quality.

We are currently seeking dedicated inbound customer service specialists for our banking division. This role involves assisting clients with their inquiries and ensuring a high level of service delivery.

For a comprehensive overview of the responsibilities and expectations for this position, please refer to the details provided. We look forward to your interest in joining our team.

JBLK1_UKTJ

  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Barclays Trade and Transaction Reporting Operations SpecialistAs a Trade and Transaction Reporting Operations Specialist at Barclays, you will play a pivotal role in driving the evolution of our digital landscape. You will be part of the Trade and Transaction Reporting Operations (TTRO) team, supporting the control functions for Trade and Transaction...


  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Barclays Trade and Transaction Reporting Operations SpecialistAs a Trade and Transaction Reporting Operations Specialist at Barclays, you will play a pivotal role in driving the evolution of our digital landscape. You will be part of the Trade and Transaction Reporting Operations (TTRO) team, supporting the control functions for Trade and Transaction...


  • Glasgow, Glasgow City, United Kingdom William Hill Full time

    Become a part of the William Hill familyAt William Hill, we prioritize more than just transactions; we focus on delivering an unforgettable experience for our patrons. As a Customer Engagement Specialist, you will represent our brand, fostering connections with clients and the community.Key Responsibilities:Greet clients with a welcoming and approachable...


  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Join Barclays as a Trade and Transaction Reporting Operations SpecialistAs a key member of our Trade and Transaction Reporting Operations team, you will play a pivotal role in driving innovation and excellence in our digital landscape. Your expertise will be instrumental in supporting the control functions for Trade and Transaction reporting, focusing on...


  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Join Barclays as a Trade and Transaction Reporting Operations SpecialistAs a key member of our Trade and Transaction Reporting Operations team, you will play a pivotal role in driving innovation and excellence in our digital landscape. Your expertise will be instrumental in supporting the control functions for Trade and Transaction reporting, focusing on...


  • Glasgow, Glasgow City, United Kingdom Core-Asset Consulting Ltd Full time

    Job Title: Excel and Office SpecialistCore-Asset Consulting Ltd is seeking a highly skilled Process Reengineering Specialist to join their team in Glasgow on an initial 7-month contract.About the Role:This is a hybrid role, with 3 office days and 2 from home, requiring effective communication skills, strong technical skills in Excel, PowerPoint, and Word,...


  • Glasgow, Glasgow City, United Kingdom Core-Asset Consulting Ltd Full time

    Job Title: Excel and Office SpecialistCore-Asset Consulting Ltd is seeking a highly skilled Process Reengineering Specialist to join their team in Glasgow on an initial 7-month contract.About the Role:This is a hybrid role, with 3 office days and 2 from home, requiring effective communication skills, strong technical skills in Excel, PowerPoint, and Word,...


  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Evolve Our Digital LandscapeWe're seeking a skilled Trade and Transaction Reporting Operations Specialist to spearhead the evolution of our digital landscape, driving innovation and excellence.You'll join the Trade and Transaction Reporting Operations team, supporting the control functions for Trade and Transaction reporting, focusing on EMEA...


  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Evolve Our Digital LandscapeWe're seeking a skilled Trade and Transaction Reporting Operations Specialist to spearhead the evolution of our digital landscape, driving innovation and excellence.You'll join the Trade and Transaction Reporting Operations team, supporting the control functions for Trade and Transaction reporting, focusing on EMEA...


  • Glasgow, Glasgow City, United Kingdom aira Full time

    Aira - Operational Excellence SpecialistAre you driven by the pursuit of operational efficiency and a desire to create significant change? Aira is at the forefront of developing innovative home energy solutions, and we invite you to be part of our journey.Key Responsibilities:Facilitate regional enhancement initiativesAdopt and adapt successful practices...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services. This role requires professional, specialized, and technical expertise on all aspects of Service Performance data, as well as...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services. This role requires professional, specialized, and technical expertise on all aspects of Service Performance data, as well as...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services. This role requires professional, specialised, and technical expertise on all aspects of Service Performance data, while...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services. This role requires professional, specialised, and technical expertise on all aspects of Service Performance data, while...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services.This role requires professional, specialized, and technical expertise on all aspects of Service Performance data, leading...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services.This role requires professional, specialized, and technical expertise on all aspects of Service Performance data, leading...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services.This role requires professional, specialized, and technical expertise on all aspects of Service Performance data, while leading...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme, responsible for leading the analysis and insight to drive improvements in our service provision across University Services.This role requires professional, specialized, and technical expertise on all aspects of Service Performance data, while leading...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme at the University of Glasgow. This role will lead the analysis and insight to drive improvements in our service provision across University Services.Main Duties and ResponsibilitiesDevelop a Data-Led Strategy: Lead the creation and execution of a...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe Service Excellence Analytics Lead is a critical component of the Service Excellence Programme at the University of Glasgow. This role will lead the analysis and insight to drive improvements in our service provision across University Services.Main Duties and ResponsibilitiesDevelop a Data-Led Strategy: Lead the creation and execution of a...